REPORT PROGRAMMING, TECHNICAL & CLOSED CAPTIONING ISSUES

Programming Issues:

Amy Overstreet

Programming Director, KVIA-TV

4140 Rio Bravo St El Paso, Texas 79902

Phone: (915) 496-1773

Email: amyp@kvia.com

Technical Issues:

Eddie Urquiza

Operations Manager, KVIA-TV

4140 Rio Bravo Street El Paso, Texas 79902

Phone: (915) 496-1786

Email: eduardo.urquiza@kvia.com

For Immediate Closed Captioning Concerns Please Contact Our Main Offices:

Chris Swann

Chief Engineer, KVIA-TV

Phone: (915) 496-7777

Fax: (915) 532-0070

Email: chris.swann@kvia.com

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Sean Flanagan

News Director, KVIA-TV

Phone: (915)-496-1754

Email: sean.flanagan@kvia.com

We will make every effort to respond or resolve your inquiry within 24 hours or 1 business day.

Written Closed Captioning Complaints Should Be Directed to the Following:

Chris Swann

Chief Engineer, KVIA-TV

4140 Rio Bravo St., El Paso, TX, 79902

Phone: (915) 496-7777

Fax: (915) 532-0070

Email: chris.swann@kvia.com

Before sending a formal written complaint we recommend you first contact us by phone or email.  We may be able to resolve your problem immediately without the need for a formal complaint.  In any event, we will respond to your complaint within 30 days.